This page describes the factors used in programming to determine how the simple and complex algorithms are calculated.
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By choosing "Simple" as the offer algorithm setup in group management which is what was suggested in those modules, all responses by staff will be listed in the open staffing requests screen. The list of respondents will enable the shift creator the opportunity to select any response.
In the case of the complex algorithm, all responses will be "greyed out" and the shift offer creator will only be able to select the best economical option available as well as whose turn is next in line to receive the shift offer. This has been designed to avoid favouritism when awarding shifts as well as promoting fairness and equality.
While the complex algorithm has been designed as the most ideal option to use, some organizations base their shift-offer decisions on seniority from date of hire or even hours worked in total. As this varies greatly, and as unions are often involved, it is advised to use the simple algorithm during group management setup to keep all response options open.