What Is StaffingCall Self Service?

StaffingCall self-service, is an Apple, Android, and Web based application that allows front-line employees to:

1. View, enter, and edit their work schedule on a computer or in the mobile app StaffingCall for easy reference. (This is a convenience feature and does not change or edit their true employee work schedule)
2. Enter their availability to work additional shifts.
3. Enter their non-availability to work to allow for privacy.
4. Open and view active shift offers to work additional shifts.
5. Respond to active shift offers they would like to work.
6. Edit their personal profiles including their name, email, and mobile number within the service.

StaffingCall enables managers and supervisors to easily broadcast shift offers to off-duty employees in time of need.

Front-line supervisors who immediately oversee staff and crews can be created as “Admin” users in the system and are able to send requests to fill shifts the moment a staff replacement is needed. 

These users can interact with staff responses within seconds to have the workplace operating at full productivity once again. 

By enabling front-line supervisors to have this capability, StaffingCall removes countless traditional resources and operating costs needed to fill shifts while also saving time AND money in the organization.

StaffingCall was also created with higher levels of supervision in mind.

Using this system, the group manager is able to define additional higher levels of management with more advanced capabilities than the “Admin" users have.

These higher-level users defined as “Super Admin” can perform the same tasks as Admin as well as oversee analytics on past performance and behaviors of staff within their system profiles. Super Admins can add and remove users in the system as well as edit all other pertinent details defined for each staff member.

Aside from building the entire system-setup from the ground up, the Super Admin has all-level access to the systems resources and editing capabilities.

The Super Admin user is the highest level of user below the group manager.

As a result, StaffingCall can be used by supervisors, managers, and business owners to broadcast open shift-offers to off-duty employees that require additional staffing wherever needed.

When employees set their availability to work in their own personal app, that information is utilized by the software in delivering the message of available relief shifts.

When a group manager, super admin, or admin sends an offer for an additional shift, employees who are available, and matching the skill-set submitted in the shift offer, receive instant notification and are able to respond.

Employee responses are received by the shift-offer creator. Once the shift-offer creator chooses the employee to award the shift to, a confirmation is sent to the employee who has been awarded the shift at which point the employee responds with a follow-up confirmation.

This process ensures that shift responses are valid and have been confirmed by each party involved.

Please watch these informative videos below to see it in action.

StaffingCall Introduction

StaffingCall Administration Setup

StaffingCall Staff Setup

lifehacker staffing
Apple, Android, Web
How to reach out to all off-duty staff instantly, reduce overtime spending, and save on budgets.
lifehacker staffing app
Simple Menus
Send staffing requests with ease and enable staff to interact without wasting time teaching the system.
lifehacker staffing app
Staff Availability
Staff set their availability in-app so the only time they are notified is when they are actually available.